Virtual PBX Trusted
by Leading Telecom Operators

Enable enterprise customers to manage calls, connect teams, and communicate more effectively through a Virtual PBX platform built for telecom scale.

From development and deployment to ongoing management, Convex powers the VPBX platform behind Zong Business, enabling enterprise-grade communication services for businesses across Pakistan

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Built Around How
Businesses Communicate

From incoming calls and internal collaboration to reporting and customer management.

AI Voice Receptionist
Smart Call Routing

Route callers to the right team instantly, reducing wait times and improving customer experience 

Natural Language Understanding
Interactive Voice Response. (IVR)

Guide callers through automated menus that simplify navigation and speed up issue resolution. 

Text AI Agents
Virtual Extensions

Give every employee a dedicated business extension, regardless of location or device.

Outbound AI Campaigns
Call Recording

Record business conversations securely for quality assurance, training, and compliance purposes.

Advanced Analytics
Analytics

Track call activity and performance metrics through real-time reporting and actionable insights.

Seamless Integrations
Multi-Location Support

Manage communication across multiple offices and teams through a single platform.

Multilingual Real-Time
CRM Integration

Connect customer conversations with your CRM to improve visibility and streamline workflows.

Smart Ticket Management
Mobile Accessibility

Stay connected to business calls and communications from anywhere using any device through our mobile app.

360° Customer Profile
Remote Teams

Enable distributed teams to collaborate effectively and remain accessible from any location.

Built for Telecom Scale

Our VPBX platform enables telecom operators to launch and grow business communication services without the complexity of building and maintaining infrastructure from scratch. Proven in the market and built for scale, it provides a faster path to delivering value to enterprise customers.

  • No PBX Hardware Investment: Launch a business communication service without investing in costly PBX infrastructure.
  • Lower Maintenance Costs: Reduce operational overhead through a centrally managed platform with minimal upkeep.
  • Easy Scalability: Support growing business customers and increasing demand without disrupting operations.
Patient Communication Across Channels

Scalability of our solution

5000

+

Enterprises

50000

+

Extensions

100

k+

Calls Managed Daily

Got Questions?
We’ve Got Answers.

Explore our FAQs to learn how VPBX works, how to get
started, and how we can help you achieve your communication goals

Yes. The platform can be fully branded and customized to match your telecom service offerings.

Yes. Convex developed, deployed, and continues to manage the VPBX platform behind Zong Business.

Yes. The platform can be integrated with existing telecom infrastructure and business workflows.

Yes. It is designed to support growing enterprise customers while maintaining performance and reliability.

Yes. We provide deployment, management, maintenance, and technical support as required.

Launch a Proven VPBX Platform
for Your Enterprise Customers

Expand your business solutions portfolio with a Virtual PBX platform already proven at telecom scale.
From deployment and customization to ongoing management, we help operators bring enterprise-grade
communication services to market faster.

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