Turn Chats into Conversions on Instagram
With our Instagram Messaging API, brands can do more than respond - they can automate, engage, and scale customer conversations on the world's most visual platform. From inbox support to product queries, build seamless chat experiences that drive action.
Built for Brands That Get DMs at Scale
Automated DM Replies
Set auto-responses to common questions using templates or bots.
Story Reply Capture
Trigger workflows when someone replies to your Stories.
Comment-to-DM Trigger
Start a conversation instantly when someone comments on a post.
Multi-Agent Access
Let multiple team members manage the inbox without logging into Instagram.
Rich Media Support
Send images, videos, links, and carousels directly inside chats.
Conversation Routing
Route messages based on intent, keyword, or follower behavior.
CRM Integration
Sync chat history with your CRM and create support tickets automatically.
Real-Time Analytics
Track message volume, agent performance, and campaign replies.
Never Miss a DM Again
Your audience is talking to you through DMs - and most brands are still replying manually. With our API, you can respond instantly, assign conversations, and turn that interest into action.
- Manage all DMs in one place
- Assign chats to team members
- Reduce response time
- No logins or manual tracking needed
Convert Comments Into Conversations
Use "comment triggers" to move users from passive engagement to active chat. Whether it's a giveaway, product inquiry, or feedback, turn every comment into a chance to connect.
- Trigger DMs from comments
- Automate follow-up flows
- Perfect for influencer collabs
- Works across Reels, posts, and videos
Automate the Simple - Focus on the Complex
From FAQs to order updates, our automation helps you cut down on repetitive replies. Let bots handle the routine - your team can focus on conversations that need a human touch.
- Pre-set replies to FAQs
- Use quick replies and keywords
- Reduce ticket load
- Boost team productivity
Go From Story Replies to Sales
Every Story reply is a warm lead. Our API helps you capture, nurture, and route them into your funnel automatically - so you never lose an opportunity because you were "too late to reply".
- Capture leads via story replies
- Auto-tag user intent
- Route to CRM or sales team
- Perfect for flash sales and drops
One Inbox - Multiple Agents - No Confusion
Your social inbox deserves better than chaos. With our multi-agent structure, you can assign, escalate, and track conversations with full visibility and no overlaps.
- Custom roles and access
- View agent-specific performance
- Assign chats manually or auto
- Audit-friendly logs
Your Audience Is Already in the DMs - Now You Can Be Too
Let us help you turn Instagram conversations into conversions. Smart automation, real-time replies, and full control - all through one API.
Got Questions About Using Instagram Messaging API?
Here's what most businesses ask us before plugging into Instagram's messaging ecosystem.
