Real-Time Communication That Moves With You
From shipment tracking to delivery confirmations, Convex Interactive helps logistics and transportation providers communicate faster, automate smarter, and operate more efficiently. We power the conversations that keep things moving - across people, platforms, and regions.
Why Choose Convex for Logistics.
Real-Time Alerts Across Channels
From order status to re-delivery confirmations, keep everyone updated.
Driver and Field Force Automation
Enable status updates, routing, and POD collection via voice and WhatsApp.
Built for Low-Connectivity Zone.
USSD, voice, and missed call tools that work even without internet.
Multi-System Integrations
Connect with TMS, WMS, CRMs, and ERP platforms easily.
Secure & Compliant Communication
Ensure full traceability, audit logs, and customer data protection.
Live Delivery Performance Dashboards
Track SLA breaches, drop-offs, and message accuracy in real time.
Keep Customers Informed, Automatically
Send real-time notifications for order pickups, delivery statuses, and ETA changes through WhatsApp, SMS, and voice, automatically triggered by your logistics system. Enable two-way messaging so customers can reschedule, confirm, or ask support questions, without calling a helpline. Use missed call services and voice bots for delivery confirmations in low-connectivity areas where data may be limited.
Streamline Field Team Coordination & Internal Ops
Auto-assign, route, and update drivers using cloud call centers and automated voice prompts, keeping field teams connected without relying on manual dispatch. Use chatbots to collect PODs, update delivery statuses, and trigger escalation flows, reducing load on ops teams. Integrate our APIs into your TMS, WMS, or ERP systems to ensure full sync between customer updates and backend workflows.
Improve SLA Compliance & Visibility With Analytics
Track every message, call, or delivery interaction with timestamped logs and SLA timers—helping you monitor delays and resolution time.Analyze delivery patterns, driver response rates, and customer interactions to improve routing and reduce failed delivery attempts.Visualize your operations through dashboards that combine logistics data with communication performance in one view.
Let’s Build Logistics Communication That Runs As Fast As You Do
Your deliveries run on time. So should your updates. Let’s build a communication system that keeps customers, drivers, and ops teams aligned—every step of the way.
What Logistics Teams Ask Before Automating With Us
We work with delivery networks, fulfillment platforms, and national logistics providers. Here are answers to the most common questions we receive.
