WHATSAPP BUSINESS API

CASE STUDY

ITEL WHATSAPP
BUSINESS API SOLUTION

BUSINESS CHALLENGE

To connect Itel to the customers speedily to overcome delayed communication challenges

THE ACTION

Together with Itel, Convex Interactive built a menu based bot to drive sales, engage customers and get more leads

RESULTS

The bot helps Itel connect directly, using Mobile Internet Technology. In addition, Itel uses WhatsApp to retarget its customers through Call Center Solution.

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